New York, NY, September 18, 2026 – NovusNorth Consulting, Inc., a digital experience and product strategy firm specializing in financial services, today announced the launch of Expert Series, a new podcast featuring candid conversations between NovusNorth leaders and guest experts shaping digital product, design, and AI strategy across the industry. Episodes are available now on Spotify, Apple Podcasts, and YouTube, with a full archive at expertseries.novusnorth.com.
Real Conversations, Real Challenges
Each episode of Expert Series pairs a NovusNorth leader with a guest expert, including chief product officers, heads of CX and design, CIOs/CTOs, CMOs, founders, and researchers, for a candid, practical discussion of a specific challenge, such as replatforming a client portal, building an AI copilot, rebranding a financial services firm, or rethinking product management for an AI-powered world. The show launches with 17 episodes already available, with new conversations releasing on an ongoing basis.
Conversations with Industry Leaders
Guests to date include senior product, design, and technology leaders from organizations such as Brown Brothers Harriman, AdvisorEngine, Hanover Research, AuxoAI, and OceanFirst Bank. The latest episode, “Replatforming for Growth: How Hanover Research Built a Modern Client Portal,” features Geoff Collins, Chief Product Officer at Hanover Research, discussing how a client portal replatforming became a strategic growth initiative.
Why It Matters
“Expert Series started as a way to put real conversations and learnings in front of our clients and peers, not just marketing case studies. We wanted a podcast where people having worked through these challenges could talk through them honestly, in their own words and share valuable insights,” said Dave Cowing, CEO at NovusNorth.
“As a co-host, I get to sit across from people building some of the most interesting things in financial services right now, and launching our thought leadership series as a proper podcast means more reach,” said Michelle Palomera, Co-Founder and Chief Growth Officer at NovusNorth.
The podcast is designed to be easy to find and follow:
- New and archived episodes available on Spotify, Apple Podcasts, and YouTube
- A dedicated episode archive and page per episode at expertseries.novusnorth.com, with transcripts available on the website.
- Email sign-up for new episode alerts and Expert Series insights
- A growing library of conversations spanning product strategy, CX, brand, design, emerging tech and applied AI in financial services
About NovusNorth
NovusNorth is a product strategy and experience innovation firm that accelerates digital transformation for financial services. With a proven track record of delivering world-class digital experiences, NovusNorth combines structured methodology, AI-powered tools, and concierge-style service to help clients achieve growth and efficiency. To learn more, visit https://novusnorth.com/.
For media inquiries, please contact:
NovusNorth
Michelle Palomera
Co-Founder and Chief Growth Officer
hello@novusnorth.com
Let’s Talk!
Trying to find your new north? Get in touch to find out how we can work together to achieve the business outcomes you need.
Our Latest Insights
The toolset has shifted, but the hard part of design hasn't. NovusNorth shares its current thinking on AI's real impact: why strategic insight now matters more than execution, how the design-vs-product tension is dissolving, why smaller senior teams are winning, and what stays constant - keeping users at the center.
By NovusNorth
Geoff Collins, Chief Product Officer, shares how replatforming Hanover Research’s client portal became a strategic growth initiative—aligning digital experience with differentiated content and unlocking future innovation.
By NovusNorth
Introduction Hanover Research (Hanover) is a leading market research firm that delivers actionable, data driven insights and strategic guidance to academic institutions and enterprise organizations. Building on its excellence in custom research, Hanover’s vision includes expanding the accessibility of market research into new organizations and departments so that decisions from the strategic to the ...
By NovusNorth
