CONSULTING

Delivering Your New North

CAPABILITIES

Delivering Your New North

SOLUTIONS THAT ACCELERATE OUTCOMES

Integrated and Seamless Experiences for Your Customers and Employees

Digital Strategy

Framing your vision to ensure your customer needs are well understood, your business goals are clear, and your teams are aligned. The ability to deliver any digital experience begins with a solid direction and a plan.

Digital Product Design

Designing and delivering innovative digital experiences that support customer and employee intents for touchpoints with a focus on moments that matter to increase loyalty and improve engagement.

Employee Experience

Developing, optimizing, and scaling experiences that engage, enable, and empower employees to power your business and service your customers effectively and with passion.​​

Customer Experience

Creating digital customer experiences that seamlessly and intuitively work when, where, and how your customers expect them to in support of their needs and goals while delivering superior business outcomes.

SOLUTIONS THAT ACCELERATE EXPERIENCES

Integrated and Seamless Experiences for Your Customers and Employees

Digital Strategy

Framing your vision to ensure your customer needs are well understood, your business goals are clear, and your teams are aligned. The ability to deliver any digital experience begins with a solid direction and a plan.

Digital Product Design

Designing and delivering digital experiences that support customer and employee intents for touchpoints with a focus on moments that matter to increase loyalty and improve engagement.

Customer Experience

Creating digital customer experiences that seamlessly and intuitively work when, where, and how your customers expect them to in support of their needs and goals while delivering superior business outcomes.

Employee Experience

Developing, optimizing, and scaling experiences that engage, enable, and empower employees to power your business and service your customers effectively and with passion.​​

SKILLS AND EXPERTISE

Enabling the Successful Delivery of Any Digital Initiative at Any Stage

Experience Strategy

User Research

Experience Strategy

Product Strategy Assessments

Ideation and Visioning

Service Design

Journey Mapping

Experience Outcome Modeling

Experience Design

UX Design

Interaction Design

Experience Architecture

Visual Design & Branding

Concept Design

Rapid Prototyping

Design Systems

Content Design

Technology & Development

Technology Strategy

Technical Architecture

Web and Mobile Development

Voice/Conversational UIs

Backend/API Integrations

Application Development

Platform Development

Product & Delivery

Product Definition

Product Management

Roadmapping

Agile Coaching

Scrum Management

Technology Delivery Management

Design Operations

Technologies and Partnerships

FROM OUR CLIENTS

Working with NovusNorth was a game-changer for us. Their recommended future state front-end architecture and proof of concept has enabled us to adopt the new technology stack as the foundation for our digital platform modernization and consolidation.

Technology Executive Leader

Capital Markets Firm

INDUSTRY FOCUS

Deep Experience That Drives Great Business Outcomes

Fintech

Our experience in both financial services and consumer products has translated into FinTech, where we’ve designed products for leading financial data providers, treasury management systems, multi-asset trading platforms and more. Our depth in the domain, combined with a vision of making the complex simple results in experiences that are differentiated in the sales cycle and exceed the needs of users.

Financial Services

From regional banks to multinational institutions, our team has helped numerous financial services firms launch exceptional experiences for complex problems. We’ve worked across all segments, including capital markets, commercial banking, asset and wealth management, and retail banking.

InsurTech

We bring a depth of experience across insurance products including P&C, Life, Health and Specialty. We’ve helped companies providing catastrophe modelling, clinical trials insurance, multi-line quoting and more. Whether the platform is B2C or B2B, we can help you design and build your InsureTech platform to provide both insight and ease of use to your audience.

FROM OUR CLIENTS

Working with NovusNorth was a game-changer for us. Their recommended future state front-end architecture and proof of concept has enabled us to adopt the new technology stack as the foundation for our digital platform modernization and consolidation.

Technology Executive Leader

Capital Markets Firm

INDUSTRY FOCUS

Deep Experience That Drives Great Business Outcomes

Fintech

Our experience in both financial services and consumer products has translated into FinTech, where we’ve designed products for leading financial data providers, treasury management systems, multi-asset trading platforms and more. Our depth in the domain, combined with a vision of making the complex simple results in experiences that are differentiated in the sales cycle and exceed the needs of users.

Financial Services

From regional banks to multinational institutions, our team has helped numerous financial services firms launch exceptional experiences for complex problems. We’ve worked across all segments, including capital markets, commercial banking, asset and wealth management, and retail banking.

InsurTech

We bring a depth of experience across insurance products including P&C, Life, Health and Specialty. We’ve helped companies providing catastrophe modelling, clinical trials insurance, multi-line quoting and more. Whether the platform is B2C or B2B, we can help you design and build your InsureTech platform to provide both insight and ease of use to your audience.

Let’s Talk!

Trying to find your new north? Get in touch to find out how we can work together to achieve the business outcomes you need.

LATEST INSIGHT & IDEAS

  • Categories: Conversational AI

    Voice AI provides a new modality for delivering customer experiences. Listen in to our conversation with Jason Fields on what’s going on with Voice today, how companies are using it and what tips he has for those just getting started.

    By NovusNorth

Product Resiliency Checkup

Is Your Product Strategy Resilient to Changes in the Market?

Try our free Product Resiliency Checkup and get your answer in minutes

Product Resiliency Checkup

Is Your Product Strategy Resilient to Changes in the Market?

Try our free Product Resiliency Checkup and get your answer in minutes