About Us

Hello! We’re NovusNorth

We were founded on the idea that business outcomes are the true North, and that understanding the needs of the user is the path to achieve results.

About Us

Hello! We’re NovusNorth

We were founded on the idea that business outcomes are the true North, and that understanding the needs of the user is the path to achieve results.

We have been creating digital experiences for decades…

…and love designing, developing, and delivering great software for humans.

We believe it all starts with a concrete view of business objectives and targeted outcomes…

…that can be achieved by creating great user experiences through the delivery of exceptional digital platforms.

We perform user research to baseline our understanding, uncover potential opportunities, and incorporate feedback iteratively throughout our design and development process…

…and couple that with forward thinking design, development, and delivery talent to create great digital experiences

Every business has its own vision and objectives. At NovusNorth, we help you find the path to your new north.

Every business has its own vision and objectives. At NovusNorth, we help you find the path to your new north.

Our Principles

How We Think About Delivering

To achieve results, you must start with intention. At the outset of our projects, we collaborate with our clients to define measurable KPI that measure both business outcomes as well as user benefits. We incorporate the KPI into the creation process and measure results through each release. These analytics are used to help guide prioritization for subsequent sprints.

You have to understand your customer/employee in order to help serve them best. Evidence base methods and analytics help get us there. We like to walk in a person’s shoes, see what they do, what they really need, and how your solution fits into that use context.

Rather than wait for large pieces of capability to be built, we’re big believers in getting value into the hands of users incrementally and frequently. This enables more rapid feedback from users and keeps users more engaged by constantly providing new value.  Design & Prototype, Test, Refine, Build & Launch, and Measure (repeat).

It’s not enough to know what you’re aiming for, so we measure results through each release. These metrics are then used to help guide prioritization for subsequent sprints. This process provides feedback on how well the experience is driving business results and enables us to incrementally course correct to maximize value.

We can move quickly with your best interest in mind. We like to be able to think for ourselves and be open-minded.. not having quarterly earnings to serve, lets us be there for you.

We don’t transact with you.. we’re in a relationship with you. We want your business to succeed so we’ll be transparent, open, and honest and when we see that either party needs to make an adjustment, we’ll call it out to make sure we are following principal 1!

We are all in the business of creating great digital experience for people. The process to get there can be challenging but should also be one that we all enjoy and share in it together.

Exploring what’s next?

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Exploring what’s next for your organization?

CONTACT US

Exploring what’s next?

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Our People

We’re a company built for curious and collaborative people.

Our Leadership

Dave Cowing, CEO NovusNorth Dave Cowing, CEO NovusNorth

Dave Cowing

Chief Executive Officer

Kal Kalotai. - Chief Experience Design Officer Kal Kalotai. - Chief Experience Design Officer

Kal Kalotai

Chief Design Officer

Michelle Palomera Michelle Palomera

Michelle Palomera

Chief Growth Officer

About Us – Leadership About Us – Leadership

Steve Wyman

Chief Operations Officer

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