The Future of Product and Service Design
Experience strategist and transformation leader, Erin Helcl, shares her insights on why product and service design need to evolve now for an AI future and what designers and organizations can do to be ready.
The New Role of AI in Product Management
Veteran Product Manager, Eddie Chin, shares his vision on the future of product management and how AI will become a coach for product managers and teams.
The Role that Brand Plays in Client Experience: A CMO’s Perspective
Founder and Principal of MCE Strategic Consulting Marie Chinnici-Everitt, shares how companies can make a stronger connection between their brand and delivering a superior client experience in today’s competitive landscape in financial services.
Design Matters: How Design Drives Better Outcomes in Financial Services
Good design is about more than how a digital application works; it’s about driving meaningful outcomes. Listen in to our conversation with Bob Troyer on how design creates meaningful differentiation for product leaders, how companies are approaching it, and what tips he has for maximizing results.
Adventures in Digital Transformation
Digital transformation is a journey that can be long and challenging. Listen in to our conversation with Barbara Donahue-Clarke to learn how she has approached leading large scale transformations and some of her keys to achieving success.
