We Deliver Digital Experiences
World-class experiences that drive business outcomes
We Deliver Digital Experiences
World-class experiences that drive business outcomes
OUTCOMES DELIVERED
Creating value where your business needs it
Increased Loan Applications and Revenue
Increased conversion rates by 8% and loan revenues by $1.7B by redesigning and launching a new product and servicing platform.
Accelerated Speed to Market
Recommended and demonstrated new, modern front-end architecture for consolidating 6 digital products, enabling faster speed to market to achieve compliance and overall lower TCO.
Visualization of Strategy
Created a vision prototype for business leaders to utilize in shaping and communicating the strategic vision and roadmap for their new digital business.
Improved Data Analysis Efficiency
Designed and developed a specialized data analysis reporting configuration platform that enabled the portfolio team to scale.
PARTNERING FOR BETTER OUTCOMES
Your success is our goal
UNDERSTANDING YOUR CUSTOMERS
Experience Research & Strategy
Our team can assist you in defining and structuring the direction and possibilities of your product or application by utilizing user-centered research methods grounded in evidence. Through this approach, we can gain a thorough understanding of your business and user requirements, while also evaluating your present and future technological considerations.
EXPLORING AND IDENTIFYING THE RIGHT EXPERIENCES
Innovation and Prototyping
We use customer and/or employee feedback and insights to generate ideas, develop prototypes, and test and refine them. This iterative process helps us validate and optimize your direction, and create a roadmap that considers user, business, and technical requirements. We also co-create a near-term plan for your digital initiatives to ensure they align with your strategic objectives.
DELIVERING EXPERIENCES FOR YOUR CUSTOMERS
Experience Design & Platform Development
Delivery is where the vision becomes reality. After establishing the design direction and technical architecture, our agile teams meticulously design, validate, and test with end-users, handle technical development, quality assurance, and launch. We work closely with you throughout the process, using a hybrid delivery model or collaborative team approach to ensure that the final product meets your customer and/or employee needs and enables your business outcomes.
FACILITATING THE DELIVERY OF YOUR PRODUCTS
Product & Delivery Management
Our experts oversee and guide product management and delivery using agile methodologies, ensuring the best possible user experiences and business outcomes for your digital products or services. We facilitate the identification of stakeholder needs and develop requirements and product roadmaps. Our leaders work closely with designers and developers to ensure on-time delivery within budget. We manage the entire process, including testing and support. Additionally, we measure and optimize user experiences to maximize the value of your digital products and services.
PARTNERING FOR BETTER OUTCOMES
Your success is our goal
UNDERSTANDING YOUR CUSTOMERS
Experience Research & Strategy
Our team can assist you in defining and structuring the direction and possibilities of your product or application by utilizing user-centered research methods grounded in evidence. Through this approach, we can gain a thorough understanding of your business and user requirements, while also evaluating your present and future technological considerations.
EXPLORING AND IDENTIFYING THE RIGHT EXPERIENCES
Innovation and Prototyping
We use customer and/or employee feedback and insights to generate ideas, develop prototypes, and test and refine them. This iterative process helps us validate and optimize your direction, and create a roadmap that considers user, business, and technical requirements. We also develop a near-term plan for your digital initiatives to ensure they align with your strategic objectives.
DELIVERING EXPERIENCES FOR YOUR CUSTOMERS
Experience Design & Platform Development
Delivery is where the vision becomes reality. After establishing the design direction and technical architecture, our agile teams meticulously design, validate, and test with end-users, handle technical development, quality assurance, and launch. We work closely with you throughout the process, using a hybrid delivery model or collaborative team approach to ensure that the final product meets your customer and/or employee needs and enables your business outcomes.
FACILITATING THE DELIVERY OF YOUR DIGITAL PRODUCTS
Product & Delivery Management
Our experts oversee and guide product management and delivery using agile methodologies, ensuring the best possible user experiences and business outcomes for your digital products or services. We facilitate the identification of stakeholder needs and develop requirements and product roadmaps. Our leaders work closely with designers and developers to ensure on-time delivery within budget. We manage the entire process, including testing and support. Additionally, we measure and optimize user experiences to maximize the value of your digital products and services.
EXPERIENCE DELIVERY PLATFORMS
At the end of the day, it is about making the connection with your users where they are
FROM OUR CLIENTS
NovusNorth partnered with our team and rapidly created a vision prototype of our personal investing platform that helped us communicate our vision to stakeholders, accelerating the growth of our business.
Head of Product, Retail Investing
Large Financial Services Firm
OUR TEAM DELIVERS WITH YOU
Team Experience
+ Partnership
+ World Class Delivery
=
Great Business Outcomes
50%
We’ve delivered digital experiences to over 50% of the fortune 100
200+
We’ve delivered outcomes for over 200 companies, from fast moving startup to multinational
1b+
We’ve created over $1 billion in value for our clients
FROM OUR CLIENTS
NovusNorth partnered with our team and rapidly created a vision prototype of our personal investing platform that helped us communicate our vision to stakeholders, accelerating the growth of our business.
Head of Product, Retail Investing
Large Financial Services Firm
OUR TEAM DELIVERS WITH YOU
50%
We’ve delivered digital experiences to over 50% of the fortune 100
200+
We’ve delivered outcomes for over 200 companies, from fast moving startup to multinational
1b+
We’ve created over $1 billion in value for our clients
Team Experience
+ Partnership
+ World Class Delivery
=
Great Business Outcomes
LATEST INSIGHT & IDEAS
Good design is about more than how a digital application works; it’s about driving meaningful outcomes. Listen in to our conversation with Bob Troyer on how design creates meaningful differentiation for product leaders, how companies are approaching it, and what tips he has for maximizing results.
By NovusNorth
Voice AI provides a new modality for delivering customer experiences. Listen in to our conversation with Jason Fields on what’s going on with Voice today, how companies are using it and what tips he has for those just getting started.
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By Michelle Palomera
Discover the three fundamental models for digital product platforms and unlock their potential to enhance customer experience and maximize ROI for your organization.
By Dave Cowing