5 Best Practices for Shifting to a Client-Centric Culture
Client Experience is critical now more than ever. Here are practical strategies for shifting to a client-centric culture and aligning your organization.
How Companies Can Grow and Scale Their Customer Experience Capabilities
A NovusNorth Expert Series conversation with Paul Eisen, award winning user experience expert, about how companies can create and scale their customer experience capabilities.
Why Human-Centered Data and Analytics Create Better Product Experiences
A NovusNorth Expert Series conversation with Andy Greenawalt, CEO of Story Hub, about how product experiences can be improved by sharing data & analytics through a human-centered lens.
How Fintech Product Owners Can Leverage Design to Drive Innovation
What Product Owners need to arm themselves with as they bring design innovation to their products.
