ABOUT

Hello! We’re NovusNorth

ABOUT

Hello! We’re NovusNorth

WHAT WE BELIEVE

Delivering experiences that users value will lead to greater business outcomes

Our Principles

1 /

Focus On Outcomes

Clear intentions are essential for successful business results. We collaborate closely with our clients to create specific and measurable KPIs that monitor both business outcomes and user benefits. These KPIs are an integral part of the development and product management process, and we regularly evaluate progress with each release. The analytics we gather help us make informed decisions and develop strategies for achieving successful business outcomes.

2 /

Partner With Our Clients

We’re not just doing business with you, we’re in a partnership with you. Our goal is to help your business succeed by being upfront, sincere, and truthful. If we notice that any adjustments are needed, we’ll communicate them honestly to ensure we stay focused on achieving positive results.

3 /

Be Nimble, Creative, & Objective

We are an agile and adaptable company that prioritizes your best interest. We have the ability to act quickly and make decisions independently while remaining objective and open-minded. We seek out like-minded partners who share our values to ensure that we can achieve the best possible outcomes for you. Since we don’t have to worry about meeting quarterly earnings targets, we are always available to support you.

4 /

Understand Through Research

You have to understand your customer/employee in order to help serve them best. Evidence based methods reinforced with analytics help to achieve the best results. We like to walk in a person’s shoes, see what they do, what they really need, and how and if your solution fits within their context.

5 /

Deliver Value Fast & Often

Rather than wait for large pieces of capability to be built, we’re big believers in getting value into the hands of users incrementally and frequently. This enables more rapid feedback from users and keeps users more engaged by constantly providing new value. Design & Prototype, Test, Refine, and Build & Launch.

6 /

Measure & Adjust

It’s not enough to know what you’re aiming for, so we measure results through each release. These metrics are then used to help guide prioritization for subsequent sprints. This process provides feedback on how well the experience is driving business results and enables us to incrementally course correct to maximize value.

Every business has its own unique vision, objectives, and challenges in their digital initiatives. At NovusNorth we partner with you to find your New North and achieve your business outcomes.

Dave Cowing, CEO

NovusNorth

Every business has its own unique vision, objectives, and challenges in their digital initiatives. At NovusNorth we partner with you to find your New North and achieve your business outcomes.

Dave Cowing, CEO

NovusNorth

OUR PEOPLE

We’re a company built for curious and collaborative people

LEADERSHIP

Deep Experience in Delivering Outcomes and Value

Dave Cowing, CEO NovusNorth

Dave Cowing

Chief Executive Office

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Michelle Palomera

Michelle Palomera

Chief Growth Officer

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Kal Kalotai. - Chief Experience Design Officer

Kal Kalotai

Chief Experience Officer

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Dave Cowing, CEO

Dave Cowing

Chief Executive Officer

Michelle Palomera, Chief Growth Officer

Michelle Palomera

Chief Growth Officer

Kal Kalotai, Chief Design Officer

Kal Kalotai

Chief Design Officer

Let’s Talk!

Trying to find your new north? Get in touch to find out how we can work together to achieve the business outcomes you need.

SOLUTIONS

NovusNorth Finanical Services

FINANCIAL SERVICES

Digital experiences and 
platforms for the financial services industry

Platform Modernization

PLATFORM MODERNIZATION

Optimize customer experience and reduce total cost of ownership

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